How do I send invitation emails to the employees to enroll a new course?

How do I guide a user who needs to create a new password?

Can I use the system to send an email to everyone in my group?

I want to delete a few users from the list – how do I do that?

Can I delete all users and then upload an excelsheet with all users again from scratch?

Can I delete the unsubscribe-line in the bottom of the notification emails?

What is the difference between “Completed” versus “In progress”?


How do I send invitation emails to the employees to enroll a new course?

The users receive their password when they are first enrolled. They must keep this password.

Future invitation-, notification- and reminder-emails about the individual courses will NOT be containing their password.


How do I guide a user who needs to create a new password?

You can send them an email which explains the procedure step by step (in English or Danish, or both). A template in Danish and English is inserted below. NB: Replace XXXX with your company name, so that the URL is correct.

. . .

SÅDAN OPRETTER DU ET NYT PASSWORD PÅ KURSUSPLATFORMEN

Her er en instruktion med hensyn til hvordan du kan lave et password, sådan at du kan komme ind på kursusplatformen:

1) Gå til https://XXXX.againsthacking.com/lostpassword
2) Indtast din mailadresse
3) Klik på den røde knap, hvor der står “Få ny adgangskode”.
4) Tjek din mailboks, hvor der vil ankomme en email fra ‘Humor mod hacking’.
Emailen indeholder et link til at “nulstille” din adgangskode. Klik på dette link.

5) Indtast dit nye password

Din adgangskode bør være på mindst 14 tegn. For at gøre den stærkere kan du bruge store og små bogstaver, tal og symboler såsom !, “, ?, $, %, ^ og )

Gem dit nye password, så du kan bruge det hver gang du vil ind på kursusplatformen.

Nu har du adgang og kan starte med det første kursus på https://XXXX.againsthacking.com
God fornøjelse!

. . .

HOW TO CREATE A NEW PASSWORD FOR THE COURSE PLATFORM

Here’s a step-by-step guide to help you create a new password so you can log in to the course platform:

  1. Go to: https://XXXX.againsthacking.com/lostpassword
  2. Enter your email address
  3. Click the red button that says “Få ny adgangskode”
  4. Check your inbox – you’ll receive an email from Humor mod hacking with a link to reset your password. Click that link.
  5. Choose and enter your new password

Your password should be at least 14 characters long.
To make it stronger, use a combination of uppercase and lowercase letters, numbers, and symbols like: !, “, ?, $, %, ^ and )

Make sure to save your new password so you can use it next time you log in.

You now have access and can begin your first course here: https://XXXX.againsthacking.com
Enjoy the learning!


Can I use the system to send an email to everyone in my group?

Yes, use the “Email users”-funtion which is on the roll-down-menu from the “Users”-button, which you find by clicking on the topbar menu ”User Management”:

Tick the appropriate boxes.

If you want to send a reminder to the employees who have not yet started on the first course, only tick the fields “Not enrolled” and “Not started”.

“In progress” and “Completed” do not apply to an individual course, but to the entire series of courses that the employees are normally assigned to complete.

A notification about the launch of a new course is sent automatically to all users the moment you activate the new course. See Course administration.


I want to delete a few users from the list – how do I do that?

1) Tick the field at the right of the user you wish to remove (only ”Not started” can be deleted)
2) Click the button ”Remove user(s)”  (The button becomes visible when you tick the field)


Can I delete all users and then upload an excelsheet with all users again from scratch?

No, for database protection reasons you can only delete ”Not started” users. We can do this for you on your request. The best practice is to create a new group.


Can I delete the unsubscribe-line in the bottom of the notification emails?

When a new user get an email notification from the LMS, there is a line at the bottom which says:

Don’t want to receive this email anymore? Click here to manage your notification emails subscription.

This information cannot be deleted. The LearnDash developers explain why here:


What is the difference between ”Completed” versus “In progress”?

• ”Completed”: All courses associated with this user have been completed

• ”In progress”: Some courses are completed, others are not started

• ”Not started”: Not started any of the courses

• ”Not enrolled”: No course has been assigned to this user yet